Shipping policy

Shipping Policy

Thank you for shopping with REVERSE. Below is everything you need to know about how and when your glow will arrive.

📦 Order Processing Time

  • All orders are processed and dispatched within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the following business day.

  • During peak periods (sales, new launches, holidays), processing may take slightly longer — we appreciate your patience.

🌍 Shipping Destinations

We currently ship to the UK, UAE, GCC countries, Europe, and internationally. If your country isn’t available at checkout, please contact us and we’ll do our best to assist.

🚚 Delivery Estimates

Region Delivery Time (Business Days) Shipping Method
UAE 1–2 days Local courier
GCC Countries 2–4 days Express courier (e.g. Aramex/DHL)
UK 1–2 days Royal Mail / Tracked Courier
Europe 4–7 days Tracked Courier
Rest of World 5–10 days International Tracked Shipping

Please note: Delivery times are estimates and may vary depending on customs, weather, or local service conditions.

💸 Shipping Costs

  • Shipping rates are automatically calculated at checkout based on your delivery address.

  • Free shipping promotions may be available during special offers — stay tuned via email and socials!

🧾 Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, or customs clearance fees once the package reaches your country.

  • These charges are the responsibility of the customer and are not included in the order total at checkout.

  • We recommend checking with your country’s customs office if you’re unsure.

📬 Tracking Your Order

As soon as your order is shipped, you’ll receive an email with a tracking number and link to monitor your delivery in real time.

❗ Delivery Issues

If your order hasn’t arrived within the estimated time or you experience any shipping issues, please contact us at reverseglowuk@gmail.com and we’ll be happy to help.